Ten Ingredients to Make Your People Your Greatest Competitive Advantage

I have the pleasure of meeting with a lot of great companies. One company that I met with recently took me on a tour of their newly renovated office. It hit on all the latest trends of the modern workplace: lots of open space, standing desks, a foosball table (my favorite), and free root beer on tap in the breakroom (a close second). The tour made it clear—they wanted to attract the best talent. But when I asked their leadership team what they felt differentiated them from their competitors, they didn’t mention the foosball table or the snacks in the break room. They lowered their voices and talked about how they have been thoughtful in each step of their people strategy. That they have crea

Insights of a Matrix Organization

Morpheus was right; The Matrix is all around us. But the matrix I’m talking about isn’t controlled by cyber-intelligence harvesting electricity from humans like in the movie. This matrix refers to a unique organizational structure set up as a grid, opposed to the traditional hierarchy. According to a Gallup study, 84% of U.S. employees surveyed were matrixed to some extent. Forty-nine percent served on multiple teams some days (we categorized them as slightly matrixed). So what does this mean? If we're working within these majorities, we can feel a lot like Alice falling down a rabbit hole. According to McKinsey, a common complaint about matrix organizations is that employees have a lack of

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